Shipping Information 

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  • We send to most parts of Indonesia and Asia. For orders outside Indonesia, please contact us at contact@claudeofficial.com for the mean time.
  • Packages are generally dispatched within two working days after receipt of payment and are shipped via JNE with tracking and drop-off without signature. We will provide you with a link to track your package online. Furthermore, delivery will only be performed on working days.
  • Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
  • Boxes are amply sized and your items are well-protected.

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